Privacy Statement

1. Introduction

TEST Consulting (“TEST”, “we”, “us” or “our”) is committed to protecting and respecting personal data. This Privacy Notice explains how we collect, use, store and safeguard personal information when individuals interact with our organisation.

This includes when you:

• visit our website
• contact us or request information
• engage with our consultancy services
• attend events or webinars
• subscribe to updates or marketing communications
• work with us as a client, partner or supplier

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. The Personal Data We Collect

TEST Consulting primarily works with organisations, therefore most personal data we process relates to business contacts and professional relationships.

Depending on how you interact with us, we may collect the following information.

Business Contact Information

• name
• job title
• organisation
• business email address
• telephone number
• business address

Enquiries and Communications

When you contact us or request information:

• name and contact details
• company and role
• details of your enquiry or project requirements
• records of correspondence

Consultancy Engagement Information

When providing consultancy services we may collect:

• contact details of client representatives
• project-related communications
• operational information required to deliver services
• billing and contract information

We only collect information that is relevant and necessary to provide professional services or manage business relationships.

Marketing and Business Development

If you subscribe to updates or interact with our marketing activities we may collect:

• contact details
• organisation and role
• areas of interest relating to our services

Recruitment

If you apply to work with TEST Consulting we may collect:

• CVs and application details
• employment history
• qualifications and references

3. How We Collect Personal Data

We may collect personal data through:

• direct communications with you
• website enquiry forms
• meetings, events or professional interactions
• consultancy engagements
• publicly available business information sources
• referrals or introductions from business partners

We aim to ensure that personal data is collected fairly, transparently and only where appropriate for legitimate business purposes.

4. How We Use Personal Data

We may use personal data to:

• respond to enquiries and requests for information
• deliver consultancy services and manage client engagements
• communicate with clients, partners and suppliers
• administer contracts and invoices
• improve our services and website
• provide relevant industry insights, updates or marketing communications
• comply with legal or regulatory obligations

We do not sell personal data and we do not use it for purposes unrelated to our professional activities.

5. Lawful Basis for Processing

Under UK GDPR we rely on the following lawful bases.

Legitimate Interests

To manage business relationships, provide consultancy services, respond to enquiries and communicate with organisations that may benefit from our expertise.

Contractual Necessity

Where processing is necessary to fulfil a contract or potential contract with a client, supplier or partner.

Legal Obligation

Where we are required to process personal data to comply with legal or regulatory requirements.

Consent

Where individuals have opted in to receive marketing and other regular communications.

6. Sharing Personal Data

We may share personal data with trusted third parties where necessary for legitimate business purposes, including:

• professional advisers such as legal or financial advisers
• IT and systems providers
• website and marketing platforms
• accounting and payment service providers
• regulatory authorities where required

All third-party service providers are required to process personal data securely and in accordance with UK data protection law.

7. International Data Transfers

Where service providers are located outside the UK, we ensure appropriate safeguards are in place to protect personal data in accordance with UK GDPR requirements.

8. How Long We Keep Personal Data

Personal data is retained only for as long as necessary for the purposes for which it was collected, including legal, accounting and regulatory requirements.

Retention periods may vary depending on the nature of the relationship and services provided.

9. Data Security

TEST Consulting takes appropriate technical and organisational measures to safeguard personal data from unauthorised access, disclosure, loss or misuse.

10. Your Data Protection Rights

Under UK GDPR you have the right to:

• request access to your personal data
• request correction of inaccurate information
• request deletion of personal data where appropriate
• restrict or object to processing
• request data portability
• withdraw consent where processing relies on consent

Requests can be made using the contact details below.

11. Complaints

If you have concerns about how your personal data is handled, please contact us first so we can try to resolve the matter.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).
www.ico.org.uk

12. Contact Details

If you have any questions about our website or this Privacy Statement, please contact Us by email at enquiries@test-consulting.co.uk or contact us by telephone on 0113 467 7650 or by post at TEST Consulting Aquilifer House, 2 Kelso Road, Leeds, England, LS2 9PW.  Please ensure that your query is clear, particularly if it is a request for information about the data we hold about you.